Job Description

Job Description

Job Description

About Us

Window Depot of South Boston is a proud, family-owned business dedicated to providing our community with a simplified and transparent home improvement experience. We believe in a hassle-free process, from the initial consultation to the final installation, ensuring our customers receive best-in-class products with honesty and integrity. We are looking for a dedicated Office Administrator to join our close-knit team and become a vital part of our continued success and commitment to customer satisfaction.

Position Overview

The Office Administrator will be the organizational backbone of our company, ensuring smooth and efficient daily operations. This role is central to our success, involving a blend of administrative, customer-facing, and financial responsibilities. The ideal candidate is a process-oriented and highly organized professional who can manage daily tasks with limited oversight and thrives on clear communication.

Key Responsibilities

• Administrative & Operational Support:
  • Manage and organize office filing systems, both digital and physical.
  • Draft professional correspondence, reports, and other formal documents.
  • Plan and schedule appointments, installations, and internal events.
  • Monitor and order office and operational supplies to maintain inventory.
• Client Communication & Service:
  • Serve as a primary point of contact, answering inbound telephone calls and greeting onsite guests with a welcoming and professional demeanor.
  • Proactively communicate with customers via phone, email, and text regarding scheduling, follow-ups, and inquiries.
• Financial & Reporting Duties:
  • Assist with accounts receivable by reviewing reports and following up on outstanding accounts.
  • Prepare and distribute regular operational and financial reports via email to management.
• General Office Tasks:
  • Perform all other essential office tasks to support the team and drive company success.

Qualifications and Experience

• Experience: A minimum of 3 years of proven experience in office administration or a similar role is required.
• Organizational Skills: Exceptional organizational and time-management skills with a demonstrated ability to prioritize tasks and multitask effectively in a fast-paced environment.
• Attention to Detail: Meticulous attention to detail and a commitment to accuracy in all aspects of work.
• Communication: Excellent written and verbal communication skills, with a professional and courteous phone and email etiquette.
• Autonomy: A self-starting individual capable of completing daily responsibilities with limited oversight and a process-oriented mindset.
• Technical Skills: Proficiency in standard office software (e.g., Microsoft Office Suite) and the ability to learn new systems quickly.

Company Description

As a proud, family-owned business, Window Depot of South Boston is built on a foundation of honesty, integrity, and transparency. We are dedicated to providing our community with a simplified, hassle-free home improvement experience and best-in-class products.

Our team is close-knit, supportive, and process-oriented. We believe that every employee is vital to our success and our commitment to total customer satisfaction. We seek dedicated professionals who take pride in their work and are looking to build a rewarding career in a company that values both its customers and its team.

Company Description

As a proud, family-owned business, Window Depot of South Boston is built on a foundation of honesty, integrity, and transparency. We are dedicated to providing our community with a simplified, hassle-free home improvement experience and best-in-class products.\r\n\r\nOur team is close-knit, supportive, and process-oriented. We believe that every employee is vital to our success and our commitment to total customer satisfaction. We seek dedicated professionals who take pride in their work and are looking to build a rewarding career in a company that values both its customers and its team.

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