Exciting opportunity to join the "new" Springhill Suites by Marriott Eau Claire as our Housekeeping Manager. This position is a key part of the management team and is responsible for overseeing all aspects of the housekeeping department to ensure the cleanliness and overall presentation of the hotel. Competitive Benefit Package • 401(k) 5% Match • Health & Dental Insurance • Employee discount • Generous Paid time off Responsibilities: • Hiring, training, and onboarding new housekeeping staff, including room attendants, laundry staff, and public area cleaners. • Creating and managing staff schedules to ensure adequate coverage, especially during peak hours and special events. • Conducting performance reviews, providing feedback, and addressing any disciplinary issues. • Motivating and leading the housekeeping team to maintain high standards of cleanliness and guest satisfaction. • Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and proper maintenance. • Overseeing the inventory of cleaning supplies, linens, and guest amenities, and placing orders as needed. • Managing the housekeeping budget, controlling expenses, and identifying cost-saving opportunities. • Ensuring that all cleaning equipment is in good working condition and arranging for repairs as needed. • Enforce safety and sanitation protocols, including proper handling of cleaning chemicals and waste disposal. • Responding to guest requests and resolving any housekeeping-related complaints promptly and efficiently. • Collaborating with other hotel departments, such as front desk, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction. • Attending hotel leadership meetings, reporting on department performance, and communicating any issues or concerns. • Keeping accurate records of room cleaning, maintenance requests, and inventory levels. Qualifications: • Prior housekeeping leadership experience required. • Prior hotel experience preferred. • Marriott experience is ideal but not required.
• Hiring, training, and onboarding new housekeeping staff, including room attendants, laundry staff, and public area cleaners. • Creating and managing staff schedules to ensure adequate coverage, especially during peak hours and special events. • Conducting performance reviews, providing feedback, and addressing any disciplinary issues. • Motivating and leading the housekeeping team to maintain high standards of cleanliness and guest satisfaction. • Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and proper maintenance. • Overseeing the inventory of cleaning supplies, linens, and guest amenities, and placing orders as needed. • Managing the housekeeping budget, controlling expenses, and identifying cost-saving opportunities. • Ensuring that all cleaning equipment is in good working condition and arranging for repairs as needed. • Enforce safety and sanitation protocols, including proper handling of cleaning chemicals and waste disposal. • Responding to guest requests and resolving any housekeeping-related complaints promptly and efficiently. • Collaborating with other hotel departments, such as front desk, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction. • Attending hotel leadership meetings, reporting on department performance, and communicating any issues or concerns. • Keeping accurate records of room cleaning, maintenance requests, and inventory levels.
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